Customer Service 800-328-1452

Our Customer Service Department can provide additional information about our comprehensive educational materials, arrange for an examination copy to be sent, and assist with all aspects of order processing. Our representatives are available Mon-Fri, 8am to 5pm (CST).

Phone: 800-328-1452
Fax: 800-328-4564


Paradigm Publishing
Customer Service
875 Montreal Way
St. Paul, MN 55102

Ordering Information

Find Your Local Account Manager

Committed to providing you with the highest level of customer service to ensure your complete satisfaction with our textbook programs. Use our Account Manager Locator to contact your local representative.

Technical Support

Our Technical Support Department is available to our customers to answer questions pertaining to our software.
Customers can reach Technical Support by:

Web & Chat

Go to to view FAQs, User Guides, Training Videos and more. Chat is available 24×7.


Available Monday through Sunday 8AM – 10PM (CST). Call 1-800-328-1452 (press 2) for Technical Support.

Email support

Available Monday through Sunday 8AM – 10PM (CST). General tech issues for products from EMC Publishing, Paradigm Publishing, JIST Publishing and Lawrenceville Press

Contact Technical Support at one of the email addresses above or call 800-328-1452 (press 2).

Contact Customer Service by email at or phone 800-328-1452 (press 1).